Food order IRCTC ka paise kat gye meal nahi mili

Shaam 6:20. Bhopal Junction. 12627 Karnataka Express New Delhi se Bengaluru Cantonment ki taraf, coach B5, berth 18. Pet khali, last meal Jhansi se pehle. IRCTC eCatering / Rail Restro pe order kiya tha 1:15 pm pe — veg thali, Bhopal Jn delivery, train number 12627, PNR, coach, seat. UPI se ₹280 kat gaye. SMS aaya: order id, vendor naam, “your meal will be delivered at Bhopal”. Platform pe khada, vendor call nahi uthata. Train 18 minute late. Tray nahi.

Announcement Hindi-English. Log samosa kha rahe. Phone pe order tracking Out for delivery pe atka. 6:41, train aayi, 6:48 chali. Koi cap, koi bag, koi thali nahi. Paise debit. Meal nahi. Yeh ticket cancel nahi, yeh food order — alag system, alag refund.

Order id, vendor, screenshot — teen cheez bag mein

E-catering IRCTC Rail Connect ke andar Food / eCatering se bhi khulta, alag Rail Restro / Food on Track app se bhi. Booking ke time PNR link hota. Order confirmation SMS mein Order ID, vendor (maan lo “Bhopal Rail Meals” jaisa naam), vendor phone, station, amount.

Folder banao phone pe: (1) payment SMS / UPI chat, (2) order confirm SMS, (3) tracking screen ka screenshot time ke saath, (4) missed call log vendor ko. Bhopal se Habibganj / Rani Kamlapati naam mix mat karo — 12627 ka halt kaunsa station select kiya tha order pe, wahi delivery point. Galat station select karoge to vendor doosri jagah khada.

Call vendor. 2–3 try. Train chhut'te hi last call. Jo bole “sir platform change, nahi mil paye” — woh baat note, time. Jo cut kare — note. E-catering helpline number order SMS / app Help pe hota. Call, order id bolo, train 12627, Bhopal, “paid, not delivered”. Complaint ticket maango.

App ke andar My Orders → order → Help / Refund / Not delivered. Button naam version pe badalta. Reason: Food not received. Photo optional, train window se platform ka snap. Submit. Status Complaint registered.

Website e-catering.irctc.co.in pe login (kabhi IRCTC user, kabhi mobile OTP). Order history, same claim. Do jagah se duplicate spam mat karo ek minute mein; ek channel, number lo, wait.

Pantry car 12627 pe alag hota. Pantry wale se cash thali lena e-catering refund nahi badalta. Do alag kharcha. Pantry receipt rakhna, e-catering claim alag.

Refund claim, kitne din, double debit

Refund generally usi UPI / card pe. Rough: vendor confirm “not delivered” 24–72 ghante, phir gateway 3–7 din. Kabhi next day. Kabhi 10 din. Festival, server. App Refund status pe Processing. Bank statement “ECATERING” / “RAILRESTRO” / vendor name.

Agar paise do baar kate (double tap, network) aur ek meal — do order id honge. Dono ke liye: ek delivered, ek nahi, ya dono nahi. Har id alag claim. Bank UPI “debit + debit, credit nahi” — pehle e-catering, phir bank dispute.

Vendor bole “humne de diya, aap so rahe the” — berth 18 pe the, witness co-passenger. TTE ko inform, chhota note. Rail Madad: category Catering / E-catering, PNR, order id. Yeh pressure vendor pe, refund guarantee nahi lekin trail ban'ta.

Partial delivery: thali aayi, cold, items missing. Photo tray. Claim Quality / incomplete. Full amount vs partial — vendor policy, case by case. Blog se amount mat expect, form pe jo offer ho.

IRCTC ticket ka refund aur food ka refund alag. Karnataka Express late ho, meal miss, food claim. Train cancel ho to food order bhi cancel hona chahiye auto, hota nahi hamesha — phir same not-delivered / train cancelled reason.

Itarsi, Nagpur, Gwalior — 12627 ke doosre halt. Order Bhopal ka tha to Itarsi pe vendor nahi aayega. Station change food order mein generally nahi. Naya order, purana cancel if app de. Cancel window order time pe likha: station se X minute pehle tak. Late cancel charge ho sakta, rule screen pe.

Jo log ghalti se pantry + app dono pe paise uda dete

Scene coach B5: vendor last minute aaya, tumne socha nahi aayega, pantry se khila liya, phir vendor knock. Refuse karke photo, app pe delivered mark mat karna khud. Vendor app pe delivered galat tick kare to turant helpline, TTE name, time. GPS / station clock.

COD order? E-catering mostly prepaid. COD rare. Prepaid debit = claim path. Cash diya vendor ko extra “tip / GST” bina bill — unofficial, refund nahi.

Jhoothi claim mat karo agar khana kha liya. Vendor ke paas photo, OTP delivery kabhi. OTP diya matlab received. OTP nahi diya, tray nahi — strong case.

Bengaluru last, Bhopal beech. Order sirf halt station pe. Running train mein window se packet — officially station delivery. Beech jungle mein “hum track pe de denge” mat maan'na.

Child meal, Jain meal, “no onion” — special instruction vendor miss kare. Photo, claim quality. Full refund vs replace next station — next halt pe naya order, purana claim.

Helpline wait 15 minute. Callback. Email e-catering support (app Contact). Order id subject line. Tone short: train, PNR, station, amount, time, not delivered.

Wallet IRCTC se pay kiya to wallet refund jaldi dikh sakta. Credit card 1–2 statement cycle. International card slow.

Bhopal platform 4 vs 5. Train late, vendor dusre platform. Call pe location share. Last 5 minute mein milna mushkil. Prefer order us station pe jahan halt 10+ minute. 12627 Bhopal halt check NTES, change hota.

FAQ

Meal nahi mili to ticket ka PNR refund ho jaayega kya?

Nahi. Ticket alag, food alag. PNR se sirf train fare. Food ke liye order id se claim. Dono mix mat karo TDR mein.

Vendor phone band hai, app pe button nahi dikhta, kya karun?

E-catering helpline + Rail Madad + UPI/bank dispute with order SMS. Order id likh ke rakh. Button version update ke baad dikh jaata kabhi — app update karke My Orders.

Kitne din tak refund nahi aaya to bank jaaun?

E-catering complaint 5–7 din wait rough. Phir bank. Card ka chargeback window chhota hota, date dekho. Proof: debit, order, complaint number.

Pantry wale ne kaha e-catering ka refund woh nikaal denge cash mein?

Nahi. Cash unofficial. Refund gateway se. Pantry clerk e-catering vendor nahi. Receipt bina cash mat do.

Food vendor, IRCTC e-catering, bank — teen layer. PNR Atka thali nahi bhejta. Order id, 139 / Rail Madad, official refund. Menu rate aur policy badal sakte.